FAQ
Contact
For any questions on your order, items, or issues please email contact@theliftedlifecompany.com
Cancellations
Once an order is placed, the sale is final and cannot be altered or cancelled.
Shipping & Delivery
Please allow up to 5 business days for order processing and verification, and an additional 7-10 business days for delivery. Business days do not include Saturdays, Sundays, or holidays. Prices displayed on the website are exclusive of taxes.
We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.
We do not offer signature confirmation. We are not responsible for any lost, stolen, or damaged shipments.
Exchanges
If you wish to exchange an item, you have to return the item and exchange for the same item in a different size, color, or item with same value. Lifted Life will not accept any returned merchandise without prior written communication and valid Return Authorization. Please include your Order Number along with a brief description of your issue when contacting for exchange.
Returns
Returns must be made within 14 days of arrival accompanied by the original packing slip in new/unworn condition with tags. Please contact@theliftedlifecompany for all order and return inquiries. Lifted Life will not accept any returned merchandise without prior written communication. Please include your Order Number along with a brief description of your issue.
Tracking Your Order
An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email. You can also create an account and view the status of your order.
Payment
We accept payments by Credit Card (Visa, Mastercard, American Express, and Discover)
We carry out pre-authorization checks on your payment card to ensure there are sufficient funds to fulfill the transaction.
Promotions
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